DJI Care Refresh DJI Osmo Pocket 3 - karta

<h3>Service Coverage with DJI Care Refresh (annual plan)</h3> <p>DJI Care Refresh is a service package that allows you to replace a damaged product with a new one for a fee. It covers damage caused even by the user. The service can be activated at any time—30 days after activating the device, you will need to send DJI<a href="https://repair.dji.com/djicare/customerupload">a verification video</a>. The total service duration, including renewals, is 3 years, which means up to 6 replacements! See below for more information.</p> <p> <img alt="A set of DJI devices, including a gimbal, cameras, and a drone, arranged on a light background" border="0" src="https://assets.innpro.pl/16402/21084/01.png"/> </p><h3>DJI Osmo Pocket 3</h3> <p>For the DJI Pocket 3, the cost of each replacement under DJI Care Refresh is: 219 PLN. DJI Care Refresh (annual plan) provides two replacements. DJI Care Refresh (2-year plan) provides four replacements.*
*If you report an accident directly to the manufacturer, the replacement cost may vary depending on the current exchange rate.</p> <p> <img alt="A set of DJI accessories including a camera, case, microphone, batteries, and cables on a light background" border="0" src="https://assets.innpro.pl/16402/21084/2.png"/> </p><h3>How to activate DJI Care Refresh?</h3> <p>1. Go to the website<a href="https://support.dji.com/care/active">https://support.dji.com/care/active</a>.</p><p>2. During the activation process, enter your Care Refresh code, the device’s serial number (located directly on the product), and your personal information (first and last name, email address).</p><p>3. The service will be activated and automatically assigned to the appropriate region. You will receive confirmation of your DJI Care Refresh activation via email.</p> <p> <img alt="A hand holding a DJI Osmo camera with a screen, below are icons representing collision, wear and tear, water damage, and signal loss" border="0" src="https://assets.innpro.pl/16402/21084/5.jpg"/> </p><h3>Accident – what next?</h3> <p>The procedure in the event of an accident is very simple. You just need to report the incident and send the damaged equipment to the DJI warranty service center – be sure to note that you have DJI Care Refresh coverage. Once you receive the repair quote, decide whether to proceed with the repair or opt for a replacement under the service. If you choose the latter, pay the applicable amount—you’ll receive the replacement equipment on a priority basis. What’s more, if you’re located in the same region where the service package was purchased, the manufacturer will cover the shipping costs!</p><p> </p><p>1. Report the defect and send your DJI product to the German DJI service center, noting that you have DJI Care Refresh.</p><p>2. Once you receive the repair estimate, decide whether you want to proceed with the repair or prefer a replacement under DJI Care Refresh.</p><p>3. After selecting the DJI Care Refresh option, pay for the replacement—you will then receive another unit or new replacement parts, such as a gimbal, camera, or propellers.</p><p>4. The replacement product will be delivered to you as a priority shipment with free shipping.</p> <p> <img alt="A hand mounts a module on a DJI Osmo camera, with icons below depicting the stages of reporting, pricing, payment, and shipping" border="0" src="https://assets.innpro.pl/16402/21084/4.jpg"/> </p><h3>What is not covered by DJI Care Refresh?</h3> <p>1) Lost or partially lost equipment.</p><p>2) Stolen or abandoned products.</p><p>3) Additional accessories.</p><p>4) Intentional loss of the product.</p><p>5) Damage to the casing that does not affect the product’s functionality.</p><p>6) Direct or indirect damage caused by force majeure.</p><p>7) Defects occurring outside the validity period of DJI Care Refresh.</p><p>8) Additional fees related to model upgrades or performance improvements.</p><p>9) Defects resulting from modifications that do not comply with the recommendations in the user manual or from the use of incompatible batteries and chargers.</p><p>10) Defects resulting from the use of unauthorized accessories, batteries, or software.</p> <p> <img alt="A graphic illustration of a clock face symbolizing protection and time on a light background" border="0" src="https://assets.innpro.pl/16402/21084/9.jpg"/> </p><h3>Option to extend coverage*</h3> <p>You can extend your DJI Care Refresh service coverage for up to 3 years. If you wish to do so, purchase an additional annual plan.</p><p>• For the DJI Care Refresh annual plan, coverage can be extended twice by purchasing two consecutive annual plans:<strong>annual plan + annual plan + annual plan</strong>.</p><p>• For the DJI Care Refresh 2-year plan, coverage can be extended only once by purchasing one additional annual plan:<strong>2-year plan + annual plan</strong>.</p><p>Note: Coverage cannot be extended by purchasing another 2-year plan.</p><p>To extend coverage, the following conditions must be met:</p><p>• Purchase of the DJI Care Refresh service in one of the following options: DJI Care Refresh annual plan / DJI Care Refresh 2-year plan / DJI Care Refresh annual plan and DJI Care Refresh + / DJI Care Refresh annual plan and an additional annual plan (renewal).</p><p>• The validity period of the purchased DJI Care Refresh service has not yet expired or has expired within the last 15 days.</p><p> </p> <div class="table-wrapper"> </div>